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12 results for “hours”

Vehicle Info & Titles

Are the engine hours guaranteed?

The federal odometer law covers road vehicles, so it doesn't apply to equipment — but hours matter just as much on a machine, so we treat them the same way. We photograph the ho…

What is the 140-Point Pre-Delivery Inspection Report?

It's the report included with every machine, and it's built around the things that decide whether a machine is worth buying: hours, hydraulics and undercarriage. It covers:Ident…

Is there a CARFAX or history report for heavy equipment?

No. CARFAX only tracks road vehicles through state title and registration records, and equipment isn't titled or registered, so no equivalent national history database exists. A…

What information and documents do I get for each machine?

Every listing has its own Vehicle Package you can open right from the page: a full Specifications Sheet (year, make and model, engine hours, operating weight, engine and horsepo…

Do all machines come serviced and inspected?

Yes — every one is serviced and goes through a complete pre-delivery inspection before it reaches you, so it's ready from day one. Depending on what each needs, our service typi…

Do the machines come with a warranty?

Yes — every purchase includes a 90-Day Limited Warranty (up to 200 hours), at no extra cost. See the Warranty & Buyer Protection section for full coverage details.

Account & Support

How do I schedule a call, and what are your hours?

Use the Schedule a Call option to pick a time that works for you and speak directly with a Sales or Payments agent. Our hours are Monday–Friday, 8:00 AM–5:00 PM Eastern time — a…

Buying Process & Order Status

What is the Bill of Sale for a machine?

It's the document that transfers ownership of the machine to you, and we send it through DocuSign once your payment clears. It identifies the machine by serial number and record…

Registration & Membership

What's included with my membership?

Every purchase comes with our buyer protections: a 30-Day Money-Back Guarantee, a 90-Day Limited Warranty (up to 200 hours), nationwide delivery, and phone support.

Shipping & Delivery

What if my machine is damaged in transit?

We use only fully insured, professional carriers, and the risk of loss stays with us until you've had a reasonable chance to inspect the machine and sign the delivery acceptance…

Warranty & Buyer Protection

What does the 90-Day Limited Warranty cover, and what's excluded?

Your warranty is valid for 90 days or 200 hours after delivery, whichever comes first, at no extra cost. It covers engine, hydraulic pump, cylinders & valve, swing system, f…

When and how do I get my refund?

Your refund is initiated within 48 hours after we collect the vehicle and confirm its returned condition, and is sent back to the same payment source you originally used.

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