Yes. A family member or an authorized representative can sign for and take possession of your vehicle on your behalf.

The driver brings your vehicle to your delivery address. Take a moment to inspect it, sign the delivery acceptance, and it's officially yours.

Once your Bill of Sale is signed, our logistics team schedules transportation (usually 1–3 business days). We'll propose a delivery date and a two-hour time window for your appr…

Your transportation charge is shown up front on your Purchase Agreement and invoice — there are no surprises later. We deliver throughout the continental United States. We do no…

Yes. Once your vehicle is in transit, you can follow its live GPS location, route progress and estimated arrival on the Tracking page.

Your driver will call you about an hour before delivery to make sure everything goes smoothly.

We use only fully insured, professional carriers, and the risk of loss stays with us until you've had a reasonable chance to inspect the car and sign the delivery acceptance. Pl…

You can update your details any time in your account settings. If you need to change your delivery address after a purchase, please contact us so we can update your documents ac…

We use your information only to process your purchase, title and delivery, and we handle it in line with applicable U.S. privacy and payment laws.

It's a detailed report included with every car that shows the multi-point inspection and service our team performs before delivery. It covers the road test, engine, transmission…

Every listing has its own Vehicle Package you can open right from the page: a full Specifications Sheet (year, mileage, transmission, body style, drive type, engine and the full…

Yes — every one is serviced and goes through a complete pre-delivery inspection before it reaches you, so it's ready from day one. Depending on what each needs, our service typi…

Once your Bill of Sale is signed, our logistics team schedules transportation — usually 1–3 business days depending on your location and carrier availability. We propose a deliv…

You can follow every stage from your Order Status page at any time. Once your vehicle is in transit, you also get live GPS tracking to see its location and estimated arrival, an…

These documents legally transfer the vehicle into your name, and we send both through DocuSign once your payment clears. The Odometer Disclosure Statement is required by federal…

A signed Purchase Agreement is a binding commitment to purchase, but you're well protected. If we're ever unable to deliver, we refund every amount you've paid within one busine…

No — we don't offer in-person viewings or inspections. Every listing is live and available to all buyers at once, so it could be purchased by someone else while a viewing was be…

Every purchase comes with our buyer protections: a 30-Day Money-Back Guarantee, a 90-Day Limited Warranty (up to 3,000 miles), nationwide delivery, and phone support.

We deliver throughout the continental United States (the lower 48 states). Your transportation charge is shown up front on your Purchase Agreement and invoice. After delivery, y…

No. We do not deliver to Alaska or Hawaii at this time. We deliver throughout the continental United States only.

We deliver to California. After your purchase, we put the title in your name and mail it to the address on your account. California DMV processing times can vary — we'll keep yo…

We deliver to Texas. We transfer the title into your name and mail it to your account address. Texas registration, title fees and any applicable taxes are handled by you at your…

We deliver to Florida. After purchase, we put the title in your name and mail it to you. You complete Florida registration and pay any applicable fees at your local DMV or tax c…

We deliver to Colorado. We put the title in your name and mail it to your account address. Colorado registration, title fees and any applicable taxes are paid by you at the DMV …

We deliver to New York. We transfer the title into your name and mail it to you. New York DMV processing can take longer than in some other states — we'll let you know what to e…

We deliver to New Jersey. We put the title in your name and mail it to your account address. New Jersey registration, title fees and sales tax are handled by you at the MVC afte…

You register the vehicle locally in your state after delivery. We do not add sales tax, title or registration charges to your purchase invoice — your total with us is the vehicl…

Your warranty is valid for 90 days or 3,000 miles after delivery, whichever comes first, at no extra cost. It covers engine, transmission, axle & transfer case, battery.It d…

You may return your vehicle for any reason within 30 days of delivery. Just let us know by 8:00 PM on the last day of the return period.

Simply notify us by email. After your timely notice, we'll collect the vehicle from your delivery address within three business days, at no charge to you.